When I got there, all three bays were busy and there were 2-3 cars in each of the lines; thus, I almost kept on driving delaying the oil change and tire rotation for at least another week. "This is going to eat up the rest of today," I thought. But, there was a book on the passenger seat and the service light had been on for a month; so, I decided to step out of my usual "busy" mode and wait. The time flew as I first cleaned my bag and then got lost in a good book stopping to glance at times, at the packed, aging Dasher wagon waiting beside me. In a flash, my car was being waved into it's bay as if I were an airplane pilot headed into the hanger.
After scanning my car's ID, they greeted me by name and began the "complimentary" safety check of the lights and tires as someone deep below the garage floor began emptying my "old" oil. They kidded me about my ultra high mileage and then asked if I wanted a battery stating that Mazda issue batteries are 36 months without even knowing that my daughter's Mazda issue battery had passed at 38 months not that long ago! How did they know?
I was thinking about getting a book on car repair so that I could do my own oil change and repairs next time as I watched the total add up on the screen inches from my car window and handed over my credit card, And then, as he returned my credit card, he said, "I thank you for coming in today and letting us serve you. I really hope you have a nice day and find time to enjoy this long weekend for teachers and students. You teachers really do make a difference."
I left with a smile and some deep reflection on the power of our words and the potential of kindness to make a difference. I forgot the DIY idea and promised to return for my next service in 4 months.
After scanning my car's ID, they greeted me by name and began the "complimentary" safety check of the lights and tires as someone deep below the garage floor began emptying my "old" oil. They kidded me about my ultra high mileage and then asked if I wanted a battery stating that Mazda issue batteries are 36 months without even knowing that my daughter's Mazda issue battery had passed at 38 months not that long ago! How did they know?
I was thinking about getting a book on car repair so that I could do my own oil change and repairs next time as I watched the total add up on the screen inches from my car window and handed over my credit card, And then, as he returned my credit card, he said, "I thank you for coming in today and letting us serve you. I really hope you have a nice day and find time to enjoy this long weekend for teachers and students. You teachers really do make a difference."
I left with a smile and some deep reflection on the power of our words and the potential of kindness to make a difference. I forgot the DIY idea and promised to return for my next service in 4 months.
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