Labels

Tuesday, July 19, 2016

#sol2016 Respect

I was waiting in line in McDonalds for my .99 coffee when I overheard a woman, appearing to be the manager say, "I can't believe this refrigerator door is left open again."  Her employee, who was busily managing both the line inside the store and the never ending drive up window single-handely, did not respond, but kept on working on her orders.  "Did you hear me?" she asked the food-service-worker?"  Without waiting for a response, she continued in what appeared to me to be a "put down tone" in full listening view of customers and other employees, "If this keeps happening, we're going to have to talk."  Moments later, she turned on her heel, tucked her manager-style-white shirt into her skirt and left the front of the store saying, "I'm going on break now, but I will be watching."

I wonder if the "manager" had one day worn that food-worker's uniform and stood in the front of the store taking orders and filling them in rapid fire order?  I wonder if her "attitude" was always so disrespectful?  I wonder if she every considers how her words impact others?  I wonder if she thinks about how her words might build anger in her employees?

As I enjoyed my coffee, I had plenty of time to think about this one small but very SAD interaction and the many, many other sad interactions between people with different beliefs and different backgrounds and how those put-downs might be interpreted and might contribute to seeds of hate.  I thought about people in management, leadership, authority, power, and control (including teachers and administrators) whose words and actions might contribute to anger that might fester or that might even boil over into hate sometimes.  I thought about all the sadness and the violence that has filled the news lately.  I thought about how I could try to be a little kinder to everyone I meet along this path of life.  I wondered if we need to all take a page from:
                     
                                          Arethra Franklin and give each other a little RESPECT?


R-E-S-P-E-C-T
Find out what it means to me

9 comments:

Stacey Shubitz said...

In all industries, power goes to people's heads. It's terrible to see the way some managers talk to their employees. Would they want to be spoken to / admonished like that in front of others? Absolutely not.

Linda B said...

Funny that you bring this up, Anita. I took the grand-girls to a McDonald's a few weeks ago & saw a similar thing happening. This young woman was running everything, scurrying from the window to the counter, & this time I wondered if anyone noticed how awesome she was managing? I hope they did, tried to give her some encouraging words. How awful for that manager to use such words in public. She needs some lessons in kindness & management, & her worker needs the break!

Jaana said...

I am not sure if I have been able to just keep on working, but then, maybe this was not the first time. In my area, fast food places are having a hard time getting employees! I wonder if further management training could be in order?

beckymusician said...

Both my children are working at different stores of a well-known coffee shop and it is amazing the difference in their experiences. My works very hard but has supportive supervisors, His work has been recognized publicly (Partner of the Quarter, etc.). My daughter has gotten nothing but criticism from her manager. The store is poorly run and she is exhausted and discouraged. The attitude of the person in charge makes such a huge difference.

Loralee said...

My heart feels for that employee.
And I wonder what has caused that supervisor to be harsh.
Your post is an important reminder that we need to be so careful with our words and actions.
Your last lines reminded me of the quote...
"Be kind; everyone you meet is fighting a hard battle."

Linsey Taylor said...

It's so unsettling to see such disrespect. We need to be so much kinder to each other.

Jackie said...

It is so sad to see that kind of disrespect. I think that some of the hardest workers are servers in restaurants and those in fast food....and for very little money. I don't understand that. And you are right....we all need to be kinder and show respect in working with others...especially young children.

Tara Smith said...

I see this happening more and more...it's a sad statement about our country and the tone of discourse these days.

Julieanne said...

Our words are so powerful. This makes me think of how being kind is better than being right. We think of this in classrooms, but really it is a mantra for life.